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We are here to answer any and all questions you may have regarding our services! If you do not find the answer you are looking for below, please Contact Us and an Event Planner will respond within 24 hours.
1. Where do I begin?
Your first step upon deciding to use our services is to Contact Us. An Event Planner will work closely with you to establish a theme, as well as a budget.
2. How much will this all cost me?
That depends. How much you spend on the actual party is up to you! Cost of services depends on the amount of extra help you need. We recommend reviewing the information in the Deciding On A Budget portion of our web page, as well as Services.
3. Do you charge for travel?
Great question! There is no charge for travel incurred within a 20-mile radius of our offices. An additional cost of $0.44/mile is only applicable on the miles incurred after the 20 miles have been exceeded. Upon contacting A Child’s Dream, should you have any concerns regarding this please feel free to ask your Event Planner for additional information.
4. Will I know in advance what games and activities will be had during my child’s birthday party?
Yes, absolutely! Two days prior to your child’s birthday party, an Event Planner will meet with you to review plans and seek your approval of the games and activities created for the party. Though we do the work, you are the one in control!
5. How will I know how my money is being used?
At the time you meet with the Event Planner to review plans and approve games, you will also receive an itemized sheet listing all materials purchased using your budget.
6. After reviewing the Itemized Sheet, what should I do if I have any questions, concerns, or have decided to modify my plans in any way?
A Child’s Dream Event Planner is there to help you in every way possible. If you have any questions, concerns, or have simply changed your mind on something, we urge you to contact your Event Planner immediately and speak openly with them. Two days prior to the birthday celebration when you meet with your Event Planner, it is important you review the Itemized Sheet carefully before you sign off on it. Once signed, no changes can be made.
7. What do I do if I need to cancel the event last minute?
We understand things happen, and plans change unexpectedly. If your event is canceled last minute yet will be rescheduled for a later date, there are no additional charges.
If your event is canceled last minute and not rescheduled, you are still responsible for reimbursing A Child’s Dream for all materials purchased, in addition to an $80 cancellation fee.
8. Are the props used in games and activities mine to keep?
Any props that will neither consumed nor damaged during the birthday celebration are supplied for by A Child’s Dream at no additional cost to you, for Packages B and C. For example, if your child’s celebration includes a piñata, the piñata is purchased with your budget, and subsequently included in the Itemized Sheet. The piñata stick, however, is supplied for by A Child’s Dream at no additional cost to you, and therefore is not included on your Itemized Sheet and remains property of A Child’s Dream.
9. Do you supply the location as well?
Though we do not supply the location to host your child’s birthday party, an Event Planner will gladly suggest options at your request. We do have working relationships with local vendors in the area.
10. What if I want to hire a magician or clown for my child’s birthday party?
What a treat!! Simply mention this to your Event Planner, who will in turn gladly find the perfect match. If you have a particular entertainer in mind already, simply pass on his/her contact information to your Event Planner. We do have working relationships with local vendors in the area.
11. When is payment for all goods and services expected from me?
Reimbursement for all materials purchased with your budget is paid in full two days prior to the event. You will receive an itemized sheet, so you will know exactly how your money was used. Payment for A Child’s Dream Event Planning Services depends on the package you choose. Payment for Package A services are made at the time reimbursement in made. Package B and C services are paid for on the day of the event, prior to its start.
12. What area do you currently serve?
We currently serve the Chicagoland area. For franchise opportunities please Contact Us.
13. Why is the Terms of Agreement necessary?
The Terms of Agreement is a one time Client Registration. It describes in detail what you can expect from us, and what you are responsible for. Please note A Child’s Dream Event Planner will not begin planning your child’s celebration until this document is signed and returned to our office.
14. What forms of payment do you accept?
We accept cash or check made out to A Child's Dream Event Planning.
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