We are here to answer any and all questions you may have regarding our services! If you do not find the answer you are looking for below, please Contact Us and an Event Planner will respond within 24 hours.

1. Where do I begin?

Your first step upon deciding to use our services is to Contact Us. An Event Planner will work closely with you to establish a theme, as well as a budget. Once the basics have been establish, you will be presented with a Terms of Agreement and an ACDEP Contract Memo. Both documents must be signed and returned before we can begin planning your child's special event.

2. How much will this all cost me?

That depends. How much you spend on the actual party is up to you! Cost of services depends on the amount of extra help you need. We recommend reviewing the information in the Deciding On A Budget portion of our web page, as well as Services.

3. Do you charge for travel?

Great question! There is no charge for travel incurred within a 20-mile radius of our offices. An additional cost of $0.44/mile is only applicable on the miles incurred after the 20 miles have been exceeded. Upon contacting A Child’s Dream, should you have any concerns regarding this please feel free to ask your Event Planner for additional information.

4. Will I know in advance what games and activities will be had during my child’s birthday party?

Yes, absolutely! Using our services gains you access to a Party Concierge, who will be on hand to not only plan a unique theme related party plan filled with exciting games and activities, but who will also be on hand to answer any questions or make suggestions. Though we do the work, you are the one in control!

5. If I choose the Sunshine Package, will I meet my Event Planner prior to my child's brithday party?

Absolutely! Included in our fee are two meetings with your Event Planner. The first meeting is to discuss initial ideas, and more importantly, to understand what you envision this special day to be. The second meeting, held closer to the event date, is to finalize all details and get your "Stamp of Approval".

6. What should I do if I have any questions, concerns, or have decided to modify my plans in any way?

A Child’s Dream Event Planner is there to help you in every way possible. If you have any questions, concerns, or have simply changed your mind on something, we urge you to contact your Event Planner immediately and speak openly with them. Upon your second meeting with your Event Planner, held closer to the event date, you will be asked for your "Stamp of Approval". Once you have approved all details, no changes can be made.

7. What do I do if I need to cancel the event last minute?

We understand things happen, and plans change unexpectedly. If your event is canceled last minute yet will be rescheduled for a later date, there are no additional charges.

If your event is canceled last minute and not rescheduled, you are still responsible for reimbursing A Child’s Dream for all handcrafted decorations, in addition to an $80 cancellation fee.

8. Are the props used in games and activities mine to keep?

Any props that will neither be consumed nor damaged during the birthday celebration are supplied for by A Child’s Dream at no additional cost to you. For example, if your child’s celebration includes a piñata, the piñata is purchased with your budget, however, the piñata stick is supplied for by A Child’s Dream at no additional cost to you and remains property of A Child’s Dream.

9. Do you supply the location as well?

Though we do not supply the location to host your child’s birthday party, an Event Planner will gladly suggest options at your request. We do have working relationships with local vendors in the area.

10. What if I want to hire a magician or clown for my child’s birthday party?

What a treat!! Simply mention this to your Event Planner, who will in turn gladly find the perfect match. If you have a particular entertainer in mind already, simply pass on his/her contact information to your Event Planner. We do have working relationships with local vendors in the area.

11. When is payment for all goods and services expected from me?

A portion of the estimated total is due upon contracting A Child's Dream Event Planning. The exact amount you are responsible for will appear in your ACDEP Contract Memo. The remainder must be paid in full no later than the date of the event.

12. What area do you currently serve?

We have designed our packages to not only make it more convenient for you but to also extend our craftsmanship to those across the United States. If you reside outside the Chicagoland area, our Rainbow Package is ideal for you! Our exclusive handcrafted decorations and party goods delivered to your front door - what can be better? For those within the chicagoland area are welcome to use the Rainbow Package or the Sunshine Package, which provides you help from start to finish! For franchise opportunities please Contact Us.

13. Why is the Terms of Agreement necessary?

The Terms of Agreement is a one time Client Registration. It describes in detail what you can expect from us, and what you are responsible for. Please note this document must be signed and returned before we can begin planning your child's special event.

14. What forms of payment do you accept?

We accept PayPal, cash, or check made out to A Child's Dream Event Planning.